The process of renting a vacation home differs from booking a hotel room. One of the many benefits is working with owners directly and saving money. This helps you make the best choice for you and your family or team. Sometimes it may take an owner a while to respond to your inquiry for a variety of reasons. So be patient, send multiple inquiries. We recommend you make inquiries to multiple vacation homes.

Secure Reservation with Deposit (use a credit Card)

To secure a reservation for a vacation rental, it is standard for homeowners or property managers to request a reservation/security deposit ranging from 10% to 50% of the total rental rate. Specifics related to the reservation/ security deposit, including property maintenance, damages and additional fees such as telephone charges, should be outlined in a detailed, written agreement.

Review, Sign & Send Owner Agreement 

The vacation home owner or property manager should send you a written agreement which includes arrival/departure dates, payment schedules, pet policies, as well as cancellation/refund terms and conditions. Review the vacation rental agreement carefully before signing it. Sometimes certain businesses have agencies that have a system they automatically have this handled for the client.

Send Final Payment to Owner 

Payment schedules vary from homeowner to property manager. However, full payment is generally expected prior to arrival. Submit all payments as specified in the written agreement to avoid losing your reservation and/or deposit.

Receive Pre-Arrival Information from Owner 

The vacation homeowner or property manager should advise you about Travel arrangements, including the most convenient airports, car rentals, and alternative transportation options. Other things you can do to make sure that you save time and make the experience as stress-free as possible includes:

• Registering for Vacation Rental Payment Protection

• Obtaining Travelers Insurance

They should also provide you with:

  • Driving directions to the rental, gate codes and any other access details
  • Keys (physical set of keys or instructions for using the numerical keypad lock) (WE think code Locks are better and safer)
  • 24/7 contact name and telephone number in the event of any questions or issues

Ask in advance about check-out procedures as they vary from vacation Homeowner to homeowner.

After Stay, Contact Owner to Collect Refund for any Deposits Paid 

Contact the owner and find out when you will receive your refund for the deposit, you should receive your full deposit back


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